FAQ

Frequently asked questions

How long do Projects take?


Here are Estimates of some of the TOP requested services:
Logos: 1-3 wks
Websites: 2-4 wks Banners:1-2 wks Branding: 1-6 wks Combo Packages: 1-6 wks * These are Estimations- actual timelines are established with the Client *




Can you help me source images for my website?


Yes! We are happy to assist you in finding and utilizing stock images from sites such as www.bigstock.com and www.unsplash.com. We also have photographers available to produce custom photography and videos for your website.




Who owns the rights to products created, i.e websites, logos etc


YOU DO! Everything we create is made for you and your business. All terms are explained in the service agreement we send before projects start.




How does the payment process work?


We accept a 50% deposit at the beginning of the project (after we create a client brief and the Service agreement is signed). The balance is due after the project is accepted and completed. Once the balance is paid- the files will be sent to you.




We can get a free website template using a company like Wix. Why should I pay you to design a website for me?


Free isnt Better. As designers we know the ins and out of what makes a website truly great. When a guest visits your website they make snap decisions about what they think of your business. Therefore you want to create the BEST first impression.
So, yes, the templates might be free but that doesnt mean that they were designed for your customers. Taking a template and customizing it can take awhile- but for us we build websites everyday- it'll take us MUCH less time.
So avoid the learning curve and let us make your life easier!




Budget is always a concern. Is a new website something my organization or business can afford? How much does a website cost?


We are committed to providing you with a beautiful and affordable website. Please know that there are many aspects that factor into the cost of creating a new website. However, our pricing is designed to meet the needs of small businesses and non-profits. Please contact us for an exact cost estimate.




Are there any ongoing costs?


Nope. Only a one-time design and build fee. There are no post-launch fees or monthly charges.




Do we need to work/meet in-person?


We can, but it’s not necessary for us to meet. The wonders of technology (emails, phone calls, and video conferencing) allow us to successfully work together even if we are several time zones apart. No matter where you are located, we are committed to maintaining a close working relationship throughout the project.





© 2023 by Synergy Design Firm

Tel: +1503.799.1426 | Connect@synergydesignfirm.com

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